FAQ
We can help with that! Use the live support button at the bottom-right of your screen between 10:00 AM-4:00 PM, Tuesday to Saturday; or leave us a voicemail at 613-476-5962, and we will return your call ASAP.
For the duration of the closure, paper books and other physical materials are being automatically renewed for you; there is no need to return your loans at this time. (Drop-boxes are still receiving returns at all branches, however.)
Interested in using ebooks or streaming video but don’t have a library card? Library staff will register you remotely. Apply for a card online by clicking HERE.
To find more information on COVID-19, visit these trusted websites:
